Facial age estimation takes a live selfie in the verification window, checks that it is a real, present face (liveness), and estimates the person's age. If the estimate clears the region's minimum age with a safety margin, the check passes. No ID is uploaded and the selfie is not kept; ComplyAge stores a protected face anchor so the same person can be recognised on a later check.
How it works
What is stored
Where it counts
Accuracy and buffers
What the visitor sees
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Allow the camera
The verification window asks for camera access. On a desktop without a camera the visitor can scan a QR code and finish on their phone.
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Centre your face
On-device detection guides the visitor into frame and runs a liveness prompt to rule out photos and screens.
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Get the result
The estimate comes back in seconds. A pass is stored as a reusable verification; a near-miss offers government ID or a payment card instead.
Frequently asked questions
- Is my photo kept?
- No. The frame is discarded after estimation. Only a protected face anchor is retained, and it cannot be turned back into an image.
- What if I look younger than I am?
- You are offered another method — government ID or a payment card — rather than being turned away. The buffer above the minimum age exists precisely so adults near the threshold are not wrongly refused.
- Does it work with glasses, beards or low light?
- Usually. Detection guides the visitor into good framing and lighting; if a usable frame cannot be captured, the window falls back to another method.
- Is facial age estimation accepted in Texas?
- No. Texas HB 1181 and Louisiana Act 440 are strict zones in ComplyAge's catalogue: only government ID or a payment card is offered there.