Privacy-first age verification
Privacy Policy
We collect what verification requires and nothing more. This policy explains what we hold, why, how it's protected, and your rights.
Who we are
ComplyAge provides age and identity verification for age-gated and regulated sites. This policy covers data processed through our Age Gate, KYC/verification, and OAuth/SSO products.
Our privacy commitments
We hold ourselves to a short, strict set of commitments.
- Collect only the data a verification requires
- Never sell personal data or run advertising profiles
- Encrypt data in transit and at rest
- Apply tight retention and delete what we no longer need
- Be transparent about vendors and purposes
- Honour your rights to access and deletion
What we collect
Depending on the check, this may include identity details, verification results, billing information, support correspondence, and limited technical data needed to operate and secure the service.
How we protect it
Access is restricted and logged, data is encrypted, and retention windows are enforced. We minimize the data shared with vendors to the minimum a check requires.
Your rights
You may request access to, correction of, or deletion of your personal data. Contact complyage@gmail.com to exercise these rights.
Mobile phone information
Phone numbers submitted for SMS verification are used solely to deliver a one-time verification code and to prevent fraud. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Frequently asked questions
- Do you sell my data?
- No. We never sell personal data and we don't run advertising profiles.
- How long do you keep verification data?
- Only as long as needed for the verification's purpose and any legal retention obligation, after which it is deleted.