Question 1

How quickly do you respond?

Accepted Answer

We aim to reply to every message within two business days. Integration and billing questions from existing customers are prioritised.

Question 2

Where do I report a security issue?

Accepted Answer

Email us with the details, or use the contact in our security.txt at complyage.org/.well-known/security.txt. Please give us a chance to respond before disclosing publicly.

Question 3

Do you offer integration help?

Accepted Answer

Yes. The Age Gate and OAuth/SSO are designed to be drop-in, but if you need help mapping regions, choosing verification methods, or wiring webhooks, say so in your message and we'll walk you through it.

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